Last updated: September 5, 2026
Help with your RecallsWatch account. If you can’t find an answer below, email support@recallswatch.com — include the email address registered to your account.
Sign-in & Lost Access
- Anonymous use: by default your account is not connected to any email or external provider. If you reset your device, or wipe the data, you will start with a new anonymous account. Reinstalling usually does not wipe all data, so your existing anonymous account should still be there on the same device. If not, you will have to rescan your watch list.
- Reinstall or new device: open the app and link your anonymous account with the same sign-in provider you used previously (eg: your Google account). Your account, and watch list should reconnect automatically.
Subscriptions & Payments
- Subscriptions are managed through the App Store or Google Play. For billing, cancellation, or refunds, contact the store you purchased through, or email support@recallswatch.com with your receipt.
Data & Account Deletion
- Email support@recallswatch.com from the Google account email registered to your RecallsWatch account, with the subject “Delete my account”.
- We confirm receipt, delete your account and stored data, and notify you when it’s done (usually within 30 days).
- Analytics and crash data is anonymized and retained for about 90 days. See our Privacy Policy.